Good Times Event Hire Co
Last updated: 26 April 2026 · ABN 26 687 943 915
Good Times Event Hire Co Pty Ltd (trading as Melbourne Soft Play, ABN 26 687 943 915) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you provide when submitting an enquiry or booking, including: your full name, email address, phone number, suburb or address, event date, and any additional details you choose to provide. We do not collect sensitive information such as financial account details, health information, or government identifiers through our website.
We use your personal information solely to: respond to your enquiry, process and manage your booking, communicate with you about your event, and send you relevant follow-up communications. We will not use your information for any purpose other than those listed without your consent.
We do not sell, trade, or rent your personal information to any third party. We may share your information with third-party service providers who assist us in operating our business (e.g., email delivery services), subject to confidentiality agreements. We will disclose information if required by law or to protect the rights and safety of our business or others.
Your personal information is stored securely. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data transmission.
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, however this may affect the functionality of the website.
You have the right to access and correct any personal information we hold about you. To request access or correction, please contact us at hello@melbournesoftplay.com.au. We will respond to all requests within 30 days.
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at: hello@melbournesoftplay.com.au or 0470 283 032.